Shipping & Delivery

UK Delivery

We use DHL couriers for all orders, when your goods are dispatched an email will arrive with the tracking number for your parcel. Be sure to add sales@sidicafe.co.uk to your safe senders list to avoid our communications being treated as junk mail.

Costs

Delivery costs £3.50 for orders under £50, and we offer free delivery for orders above £50.
General Information

All packages have to be signed for. We also take precautions to prevent credit card fraud, and under some situations we may need to make extra checks. We are happy to deliver to a different address to that which your credit card is registered to, but we may require additional identity checks from you before doing so.

Delivery Times

We endeavour to send all orders placed before 12pm Monday to Friday out the same day and we utilise a Next Working Day courier service. At peak seasonal times we may need an extra day or two to process your order. If your order is urgent please notify us.

Please note: We cannot guaranteed a rushed service. We will always endeavour to ship your product within 24hrs (Monday to Friday) and within the UK we use a priority delivery service. However, we recomend you allow extra time for deliveries if extreme weather is forcast and or it is mid to late December.

Overseas Delivery

We can ship to EU member countries however due to supplier agreements we are not able to ship certain products outside of the UK.

Shipping is a flatrate of £20 to £25 per order and is calculated at the checkout when your country is selected.